SERVICES & INFORMATICS

Ortho Care® Ops

Lab operations are complex. Our service expertise and operations tools ensure that your technology, with its many moving parts, works in sync so that you can provide the best patient care without disruption.

Lab operations are complex. Our service expertise and operations tools ensure that your technology, with its many moving parts, works in sync so that you can provide the best patient care without disruption.

Achieve next-level performance

Ops enables your lab to continually improve. Now integrated data informing your lab maintenance and service can be more predictive and less reactive. Operations can be monitored with ease and inventory management can be automated. It all adds up to more seamless lab management and the relief of knowing your lab is always delivering next-level performance.

“I know my instruments are running well.”

Your inventory, your way

We know your lab has important work to do, so we take the hassle and worry out of ordering and managing inventory with online ordering and automated inventory management. Manual and even some automated inventory methods can be inefficient and a significant drain on precious lab resources.

  • Order products, track, forecast and replenish your laboratory’s inventory from one convenient location
  • Set inventory volume thresholds and automate ordering to reduce the chance of overstock or understock
  • View, monitor and forecast inventory levels quickly and efficiently across all sites—eliminate routine inventory counting
  • Cloud-based program requires no additional software, hardware or work processes

Always on, always informative 

Whether you need to keep an eye on performance trends in your lab or are faced with an immediate, critical decision, it is essential that you have the best data available. Now you can visualize metrics and performance to support the management of daily operations for your individual labor your entire network of labs.

  • Understand overall workload with visibility to testing breakout and reagent usage
  • Spot trends with sample efficiency information and turnaround times
  • Ensure optimal analyzer performance through maintenance verification and process monitoring

Watch a demo ->

Already a customer? View your dashboard now. ->

More predictive, less reactive lab management

With Ops, complex, daily lab operations work more efficiently so you can focus on patients, not your instruments.

Now integrated data informing your lab, maintenance, and service can be more predictive and less reactive. Operations can be monitored and optimized, reducing the risk of error or waste. It all adds up to a more reliable, cost effective and easy lab management.

How it works

  • Cloud-based technology – Requires no additional software, hardware, system modifications or work processes
  • Secure and confidential – Data is communicated safely and securely using Socket Layer Network Technology (SSL) to de-identify and then encrypt data, similar to online banking
  • Multi-point access – Whether you are in the office or working remotely, quickly and easily access data services from any web-enabled device

Learn more for Immunohematology ->

Learn more for Clinical Laboratory ->

Always on, always informative 

Whether you need to keep an eye on performance trends in your lab or are faced with an immediate, critical decision, it’s essential that you have the best data available. Now you have immediate visibility into key quality and efficiency trends for your individual lab or your entire network of labs.

  • Improve lab operations – View testing trends, workload and turnaround times
  • Capture quality insights – With signal-to-cut-off values, view the separation between positive and negative results, giving you confidence in the quality of your assays
  • Provide clinical support – Access data that will give you and your lab a better understanding of the trends impacting your lab and your community

Download brochure ->

Already a customer? View your dashboard now. ->

Services & Informatics

Imagine going from clutter to clarity and having seamless control of your lab. Our Ortho Care® Services and Informatics gives you the freedom to focus on patient care.

Ortho Care® Intel

Streamline and optimize your day-to-day lab process
  • Quality management
  • Results management
  • Customized, automated test process
  • Network insights

Ortho Care® Teams

Improve outcomes with effective collaboration between staff and stakeholders
  • Expert, live support
  • Staff training + proficiency
  • Workflow analysis
  • Executive reviews