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INFORMATICS & SUPPORT

Ortho Care® Ops

Our service expertise and operations tools ensure that your technology works in sync so that you can provide the best patient care without disruption.

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Our service expertise and operations tools ensure that your technology works in sync so that you can provide the best patient care without disruption.

Achieve next-level performance

Ops enables your lab to continually improve. Now integrated data informing your lab maintenance and service can be more predictive and less reactive. Operations can be monitored with ease and inventory management can be automated. It all adds up to more seamless lab management and the relief of knowing your lab is always delivering next-level performance.

“I know my instruments are running well.”

Always on, always informative

Whether you need to keep an eye on performance trends in your lab or are faced with an immediate, critical decision, it is essential that you have the best data available. Now you can visualize metrics and performance to support the management of daily operations.

  • Understand overall workload with visibility to testing breakout and reagent usage
  • Spot trends with sample efficiency information and turnaround times
  • Ensure optimal analyzer performance through maintenance verification and process monitoring

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Already a customer? View your dashboard now. ->

Always on, always informative

Whether you need to keep an eye on performance trends in your lab or are faced with an immediate, critical decision, it’s essential that you have the best data available. Now you have immediate visibility into key quality and efficiency trends for your individual lab or your entire network of labs.

  • Improve lab operations – View testing trends, workload and turnaround times
  • Capture quality insights – With signal-to-cut-off values, view the separation between positive and negative results, giving you confidence in the quality of your assays
  • Provide clinical support – Access data that will give you and your lab a better understanding of the trends impacting your lab and your community

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Already a customer? View your dashboard now. ->

More predictive, less reactive lab management

With Ops, complex, daily lab operations work more efficiently so you can focus on patients, not your instruments.

Now integrated data informing your lab, maintenance, and service can be more predictive and less reactive. Operations can be monitored and optimized, reducing the risk of error or waste. It all adds up to a more reliable, cost effective and easy lab management.

How it works

  • Cloud-based technology – Requires no additional software, hardware, system modifications or work processes
  • Secure and confidential – Data is communicated safely and securely using Socket Layer Network Technology (SSL) to de-identify and then encrypt data, similar to online banking
  • Multi-point access – Whether you are in the office or working remotely, quickly and easily access data services from any web-enabled device

Learn more for Immunohematology ->

Learn more for Clinical Laboratory ->

Ortho Care® Services & Informatics

Enjoy seamless control of your lab. Our Ortho Care® Services Informatics give you the freedom to focus on patient care.

See how we support you

OrthoCare® Intel

Streamline and optimize your day-to-day lab process
  • Quality management
  • Results management
  • Customized, automated test process
  • Network insights
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OrthoCare® Teams

Improve outcomes with effective collaboration between staff and stakeholders
  • Expert, live support
  • Staff training + proficiency
  • Workflow analysis
  • Executive reviews
Learn more